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Online Account Management

We provide every customer with free online management tools that will keep you in touch with all calls made from your website. Our clients have found this to be an extremely useful management function.

Features

Real time reports View all answered, unanswered & failed calls. Available in real time.
Sales & marketing Collect, collate & analyse caller information gathered from your click-to-call online forms. Build your own client list and use for further marketing & sales strategies.
Export data Export call data into graphs & excel spreadsheets for presentations & meetings.
Call marking Identify & track the status of each call with your own call marking identification tags. eg 'Sales Follow-up.'
Nuisance Calls Our automated service will bar a call from the same number made more than 3 times in 10 mins and log it as a nuisance call in your reports. In addition, you can block and un-block any calls yourself.
Email Alerts - Never miss a call If you're out of the office or your switchboard is full then an automated email will be sent to your designated email address informing you of the failed or unsanswered call.
Routing You can specify the times of day you want to take calls. All calls outside your time schedule will be sent to you in an email.
Voice Whisper Record your own welcome message or we can record one for you based on your specifications. For example 'Welcome to ButtonTel, this is your internet call, please hold while try to connect you.'

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What is Click to Call?